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Privacy Policy


Privacy Preference Center

Your privacy is important to us and the default settings will not affect your browsing experience. However, if you want more control over cookies please visit our site's Privacy Preference Center where we provide information about how these technologies work as well as allowing for certain types or all possible ones that may apply.

This allows website owners like ourselves (Google) handle some data on behalf of users without them needing ownership themselves such by tracking what kind websites one visits rather than having an individual give permission each time they open up their laptop browser; yet still maintaining user anonymity because no single cookie can be traced back directly at any particular person. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

What is Personal Data?

Personal data is any information related to an individual that can be used as a identifier. Personal identifying information, such identifying numbers and names for example, would fall under this category but so too might other types of technological markers like cookies on websites or even your IP address which tells us where you live in relation to the internet's main server cabinets located around the world - something we often take for granted until it goes away!

What is Privacy?

Personal data is a type of sensitive information that can be used to discriminate against someone. "Privacy" ensures the fundamental right for each individual not have their personal details disclosed without permission from them or those who hold legal ownership over it, as well as how they're going about using this newfound knowledge. Data processing includes gathering and storing various pieces of info on individuals which could then lead into discrimination if shared with certain parties outside one's own company - these principles are outlined under GDPR (General Data Protection Regulations) in Europe but also covered extensively by UK law through DPAs 2018."The UK data protection regime is set out in the DPA 2018 and the UK GDPR.

The UK GDPR sets out seven key principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality (security)
  • Accountability

These principles lie at the heart of Eco-Smart Design Limited’s approach to processing your personal data.


At Eco-Smart Designer Homes, safeguarding and handling your personal information in a compliant way is important to us. We understand the importance of protecting one’s privacy when it comes to data protection laws that are on-going globally today. This notice covers how we use any confidential or personally identifiable details from both ourselves as well as trusted third parties who provide services including payment processing for transactions made online via our website; shipping label printing if applicable (depending upon what product purchased) among other things so please take note! From time to time, we will update this privacy notice as we undertake new personal data practices or adopt new privacy policies. We will always document when the privacy notice was last updated.

Data Protection Officer

Eco-Smart Design Limited has appointed an internal data protection officer for you to contact if you have any questions or concerns about our data policies or practices. You can contact the data protection officer here:

Saad Tamimi

Head of Data Protection and Privacy

71-75 Shelton St, London WC2H 9JQ, United Kingdom


How we use your personal information

How we use your personal information


We collect your personal information to enable us to provide you with our goods and services. This includes, among others, the information that is provided when using any of our websites or apps-including but not limited to customer orders, payment methods (such as credit card), date of birth (for age validation purposes only), email addresses for sending confirmation emails regarding purchases made on these channels; product reviews/opinions submitted via social media platforms like Facebook posts where users are asked what they think about an item before buying it - all this data helps us improve service offerings while enhancing user experience! The lawful basis upon which we may process such Data relates back directly to contract performance: namely providing products in exchange for consent obtained prior


When you sign up to receive our newsletter, we will collect your email address and mobile number so that we can use it to provide you with marketing information regarding, discounts, competitions and services and announcements via emails and SMS.

My Account

If you have already registered with us, we will only collect your email address and password for us to retrieve your account information. The information you supply to us will help us to correctly identify you and supply you with the products and service you have booked.

Within your account, we retain (if applicable), your home address, your contact details, name changes, active and historic records such as competitions, WIFI sign-up, Customer Service cases, active and cancelled purchases and whether you are engaged with our marketing campaigns.

We do not store your full payment card details as any payment for products or services is processed by our trusted third-party payment processor via a secure encrypted link.

All the information within your account has different retention periods applied. If you wish to find out more about the information held within your account, please do not hesitate to contact us.


Your personal information is collected to create an account on our recruitment site. We retain your data for up to six months after the conclusion of any unsuccessful job search, but you have options if that's not what interests you! Clicking in the upper right corner will permanently delete all candidate records related with this user—including email address and phone number--as well as its profile from Job Search Websites.

If successful, they'll keep it held indefinitely so long as there are no violations or complaints filed against them within one year following registration

If you are successful, your information will be retained for a period of six years after your employment at Eco-smart Design Limited has ended, after which your information will be deleted.

Applying for careers on website

To apply for career opportunities at Eco-smart Design Limited, we collect personal information such as your name, email address, contact number and country of residence. This information will help us to set up an account for you and correctly identify you to gain access to our recruitment site.

Once access is gained there is the option to provide further information to create a profile for you and to increase the chances of a recruiter finding your information when conducting a search. We collect information such as your town, county and post code, education history, language spoken, geographic mobility, and your CV.

Job application

We collect information about you and your eligibility to work in the United Kingdom. We use this data, among other things like age or disability status if any, so that we can track our legal obligations for a diversified workforce.

We will retain any interview/assessment information for six months if you’re unsuccessful, and six years after employment ends, after which your information will be deleted.

General use of our websites and services

When you use our websites and services, we collect statistics about your use of the site. This information allows us to make improvements on what areas are most popular or where user navigation is going poorly for future developments in order help improve customer experience with a minimal amount of work required!

Sharing information with third parties

We will not share your information with any third parties for the purposes of direct marketing.

The data we collect about you is for the purpose of providing a smooth and positive online experience. We use third-party processors who help us with specific tasks, but they will only handle what we instruct them to do - never share your information outside our organization unless permitted by law or otherwise forced into compliance with such standards as GDPR (European Union Data Protection Act). Additionally if there's ever an issue where sharing becomes necessary then it can be done on two conditions: 1) You give explicit permission beforehand through signing up 2), The individual whose system was impacted must also grant access.

Security of your information

At Eco-smart Design Limited, the safety of your information is our top priority. To ensure that you can always feel confident about how we protect what's most important to all companies: data. Our Cyber Security team works day in and out make sure any threat against cybersecurity has minimal chance like potential breaches or hacking attacks on networks; by following Confidentiality Integrity & availability framework which ensures security through encryption methods

Confidentiality - We understand the value of protecting your information and we never release it without a good reason. Our Role Based Access Control system limits access to only what is needed for each user, based on their role in business as well as justification behind needing that particular type of data.

Integrity - You can rest assured your personal information is safe and secure with us. We use the latest encryption technology to ensure that no one around who shouldn't be seeing it, like hackers or unscrupulous employees at any company you do business with in between us and them!

Availability - Thank you for trusting Eco-Smart Design Limited Cyber Operations Team to provide security and availability of your information. Our 24/7 monitoring ensures that we are able not only monitor access, but also identify any problems causing internet down time so they can be remediated as soon as possible!

In addition, our Cyber Security Team conducts rigorous security and compliance checks against any Third-Party companies that process your information. Ensuring your data is secure at all stages of processing and storage.

Retention of your information

Eco-Smart Design Ltd has a detailed Data Retention, Archive and Destruction Standard which sets the requirements to store information in line with regulatory obligations. The company also follows an environmentally conscious approach by complying with international standards on environmental protection as well!

Specific retention periods can be requested upon request for specific types or volumes of data that are required over longer periods of time than others might require - it all depends on your needs!

Data subject rights

The General Data Protection Regulation gives you certain rights relating to the personal data that is processed by Eco-Smart Design Ltd. Find below a list of these privileged aspects and how they can be exercised, should it meet your needs (or not) in question! If there's anything else I could help out with just let me know -

Right of Access – Data subjects have the right to know what information is being collected on them and how it will be used. Data Subjects should also have access request fulfilled within 28 days, if not sooner depending upon circumstances beyond their control like weekends or holidays for instance

Right to Rectify – Data subjects have the right to request for their inaccurate personal information to be rectified if it is incomplete.

Right to Erasure – You have the right to demand that we delete your information at any time. We automatically erase it after an appropriate period of time, but if you need it removed sooner than later then let us know!

Right to Restrict Processing - You have the right to restrict processing if it causes unwarranted and substantial damage or distress. Processed data cannot be used for any purpose without your consent, so long as there is no legitimate reason for its collection in accordance with European Union law (such as enforcement activities). You also own a legal guarantee that we will delete all personal information upon request - just make sure you ask us before deletion because only then can complete erasure occur!

Right to Data Portability – You have the right to control how your personal information is used. You can move it, copy it or transfer in a safe and secure way if you want!

Right to Object – You have the right to object to us using your personal information for direct marketing and profiling. This right can be exercised at any point in time, whether at the point where we collect your personal information, or after we already have already collected your personal information. If you want to object to us processing your personal information, please use our online form or contact the Data Protection Team at our address at the end of this notice. Alternatively, you can also exercise the right at any time by clicking ‘unsubscribe’ in any marketing email.

Right to Lodge a Complaint – Right to lodge a complaint – You have the right, with your consent per General Data Protection Regulation (GDPR), to lodge a complaint with any supervisory authority that handles data protection issues. We advise you contact our office first before going up against us as they will be able better assist in resolving this situation quickly and efficiently for both parties involved!

Right to Withdraw Consent – You have the right to withdraw your consent at any time. Your withdrawal of consent shall not affect the lawfulness of processing of your data before the withdrawal. You can withdraw consent by using our online form or by contacting the Data Protection Team at our address at the end of this notice, or alternatively, you can click ‘unsubscribe’ in any marketing email to withdraw consent in relation to marketing.

Changes and updates to this privacy notice

We may change our privacy notice at any time and without notice, so we recommend that you visit this page occasionally to check what has changed. This policy was last updated in November 2021 and will be reviewed again in November 2022.